Dealer Issues

[marichu__]

I recently bought a GV70 and noticed some paint scratches. I took it to the dealer for repair, but they made mistakes and used the incorrect paint color. Like what the heck?! I'm very dissatisfied with the service. Is this how Genesis treats its customers??!!

 

[RCautoworks]

I recently bought a GV70 and noticed some paint scratches. I took it to the dealer for repair, but they made mistakes and used the incorrect paint color. Like what the heck?! I'm very dissatisfied with the service. Is this how Genesis treats its customers??!!

So sorry to hear that. I suppose I'm lucky to have a separate Genesis dealership in your area. I've had positive experiences with their services. My previous car was a Volvo, and I found the Genesis dealership to be at least comparable, if not superior.

If I were you, I'd consider taking it to a reliable body shop instead.