Genesis App won't let me in!

[fRaNz KaFkA]

I just picked up my new GV60 and I'm trying to set up the Genesis app. I got past the serial number part, but then I get this stupid error code C500 when I try to register. Is thi a common problem? I'm about to lose my mind trying to figure this out!

 

[Skuper810]

Same thing happens to me